Practical AI Solutions Development and Management
We help businesses integrate AI into their operations through practical, working solutions.
What We Do
We architect and build AI-powered communication systems that handle real business processes - customer enquiries, internal workflows, and operational tasks.
Rather than selling you tools to figure out yourself, we design, build, deploy and manage complete solutions tailored to your specific needs.
Our Approach
Understand - We analyse your current processes and identify where AI can add genuine value
Design - We architect solutions using our platform, ensuring they integrate with your existing systems
Build - We develop and deploy working AI agents that handle real tasks from day one
Support - We monitor and optimise your systems to ensure they continue delivering results
Our Proprietary Platform
Our proprietary platform handles the complex integration work that makes AI useful in business - from multi-channel communication to system connectivity to quality monitoring - all under one roof.
Agents
AI-powered agents are expert decision makers, and know when to ask for help.
Channels
Employees or customers can interact with agents over the Phone, Web, SMS, WhatsApp or API (advanced)
Knowledge
Agents have access to only the business knowledge they need to get their job done.
Abilities
Configure agents to perform real world actions within your existing business software and beyond.
Role based access control
Grant employees fine grained control to the platform, making security and compliance a breeze.
Reporting and analytics
See how people are using the platform, and gain valuable insights into customer and employee sentiment.
Integrations
Easily integrate with the software your business already uses.
Structured data tables
Define structured data schemas to store, use and analyse data that is relevant to your business.
Solutions We Build
Customer Communication
AI agents that handle customer enquiries across Phone, SMS, Webchat, and messaging platforms. Available 24/7, with intelligent routing to your team when needed.
Business Process Automation
AI systems that coordinate workflows, manage tasks, and automate routine processes across your organisation.
Operational Intelligence
AI that analyses your business data and provides insights through natural conversation, making complex information accessible to your team.
Our Experience
We've been building complex business systems long before AI became mainstream. Now we apply that experience to create AI solutions that actually work in real business environments.
The founders of Occamise have over 30 years experience in enterprise software and customer communications.
28 years in enterprise software architecture
100+ business solutions delivered
Multi-million dollar project implementations for government and enterprise clients