The Occamise Platform
Occamise combines enterprise-grade software with expert solution delivery. This is the engine room that powers the AI communication systems we build for our clients.
Intelligent AI Agents
At the core of Occamise are intelligent agents that can handle conversations, tasks, and workflows.
Contextual Knowledge - Agents are equipped with business-specific knowledge and large language model capability.
Human-like Interactions - They engage naturally, providing a seamless customer or staff experience.
Task Automation - From logging a maintenance request to scheduling an appointment, agents perform real work reliably.
Continuous Learning - Over time, their performance improves based on interactions and feedback.
Multi-channel Communication
Our platform supports conversations across the channels your business already uses:
Voice calls (PSTN, VoIP, WebRTC)
SMS and WhatsApp
Webchat and in-app messaging, Slack, Teams etc
Email integrations
The result: consistent service across every channel.
Seamless Integration with Existing Systems
Our platform is designed to work harmoniously with your current systems and processes.
Easy Implementation: Occamise can be integrated without significant changes to your existing infrastructure.
Third-Party Integrations: Connect with CRM systems, scheduling tools, databases, and more to enhance functionality.
Customisable Solutions: Tailor the platform to meet your specific business needs, ensuring that it adds value where you need it most.
Real World Abilities
Agents can perform actions within your existing business systems or within Occamise itself.
Built in Abilities: Occamise has a wide range of built in abilities. Whether it’s sending email/SMS/push notifications, scheduling agent tasks for the future, assigning Action Items, or more.
Third Party Abilities: Occamise can read from and update records in your existing software.
Ability Triggers: Choose when abilities should run based on conversation criteria.
Oversight and Analytics
Every solution we deliver comes with monitoring and visibility built-in.
Quality Assurance - Human oversight and review for sensitive processes.
Performance Metrics - Response times, automation rates, satisfaction indicators.
Operational Insights - Analytics that help you improve processes and outcomes.
Enterprise-Grade Foundation
Occamise has been built from the ground up for demanding business environments:
Role-based access control
Security and compliance features
Audit logging and governance
Real-time monitoring
Mobile access for management on the go
From Platform to Solutions
While our proprietary platform provides the foundation, we don’t hand you tools and walk away. Every Occamise engagement includes:
Consultation - Identify opportunities for automation and AI.
Custom Solution Design - Tailored to your workflows and systems.
Deployment - Rapid rollout with minimal disruption.
Ongoing Support - Continuous optimisation and monitoring.